Online consultation
A technician calls you back on WhatsApp at a time that suits you to understand the problem, guide you step by step or advise you before a purchase. Simple advice is free; if work is needed, you're told the price before it starts.
FAQ by brand
How it works
How does an online consultation work?
You describe your question and a time that suits you; we call you on WhatsApp (audio or video). If the problem can't be fixed remotely, we offer you a quote for a repair in the shop.
Does it cost anything?
A first chat and simple advice are free. Longer help (full setup, guided transfer…) may be charged: the price is always given and agreed beforehand.
Your problem isn't listed here?
Every device is different - ask for a free diagnosis or describe the problem directly on WhatsApp.