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Battery that no longer holds a charge

Every lithium-ion battery naturally loses capacity over time - wear usually becomes noticeable after about 500 full charge cycles, a little sooner with frequent heat or constant charging to 100%. It isn't a defect, it's chemistry - but it's easy to replace.

FAQ by brand

Apple (iPhone)

At what percentage does Apple recommend replacing the battery?

Apple considers a battery under 80% of maximum capacity (shown in Settings > Battery > Battery Health) to have reached the normal end of its life, and a replacement would bring back the original battery life and performance.

My iPhone shuts off suddenly at 20-30% battery shown - why?

An ageing battery loses its ability to deliver a big burst of current (flash photo, gaming). The iPhone then protects itself and shuts down earlier than the percentage suggests.

The “non-genuine battery” message appears after a replacement - is that a problem?

The iPhone checks the battery's authenticity through a dedicated chip. A quality battery that isn't officially paired can trigger this purely informational message without stopping the phone from working normally.

Samsung

The battery percentage drops suddenly (e.g. 40% to 15%) - is that serious?

It's a classic symptom of a worn battery whose real capacity no longer matches the software's estimate. A replacement brings back a reliable reading and consistent battery life.

My Galaxy gets very hot while charging - is the battery to blame?

Often it comes from using the phone while it charges (gaming, GPS, streaming), which works the processor and battery at the same time. An ageing battery can make the heat worse - worth checking in a diagnosis if it's new.

Xiaomi

MIUI restricts apps in the background - is that linked to the physical battery?

No, it's a MIUI power-saving software feature, independent of the battery's real condition - it can delay notifications even with a brand-new battery.

Does fast charging wear the battery out faster?

Used with the original or a certified charger, fast charging is designed to handle the heat it produces. It's mostly non-certified chargers, with incorrect voltage negotiation, that speed up wear.

Huawei

My battery drains fast even though I barely use the phone?

Before concluding it's a hardware problem, check the background apps that keep restarting - sometimes seen on models without Google services. If the drain continues after a software check, a battery diagnosis is worth it.

Other brands

How can I tell it's really the battery and not something else?

Sudden shutdowns, a visibly swollen back, battery life collapsing within a few weeks, or unusual overheating are the most reliable signs. A quick diagnosis confirms it before any replacement.

Your problem isn't listed here?

Every device is different - ask for a free diagnosis or describe the problem directly on WhatsApp.